Privacy Policy
Effective Date: 06/01/2025
Top Cliff Consultancy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services that are integrated with WhatsApp (the "WhatsApp Integration"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not use the WhatsApp Integration.
1. Information We Collect
In the course of providing services through our WhatsApp Integration, we may collect and process the following types of information:
1.1. Personal Data
We may collect the following personal data when you interact with our WhatsApp services:
Your phone number
Name, email address, or other contact details (if provided)
Profile information (as available on WhatsApp)
Any messages or media shared through WhatsApp (including text, images, videos, and voice notes)
1.2. Usage Data
We may collect information regarding your usage of our WhatsApp Integration, including:
Chat history
Message timestamps
Communication metadata (e.g., message read receipts)
Device information (such as model, operating system, etc.)
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide and manage our services through WhatsApp
To communicate with you and respond to your queries
To enhance and improve our services based on user feedback and usage patterns
For security and fraud prevention
To comply with legal and regulatory requirements
3. Sharing Your Information
We will not sell, rent, or trade your information. However, we may share your information in the following situations:
With WhatsApp: As part of our integration, some of your information will be shared with WhatsApp in compliance with their terms and policies.
With Service Providers: We may share your information with third-party service providers who assist us in operating our business (e.g., hosting services, analytics, customer support).
Legal Obligations: We may disclose your information if required by law or in response to valid requests by public authorities.
4. Data Security
We take reasonable measures to protect the security of your personal data. However, no system is completely secure, and we cannot guarantee the security of your information transmitted through WhatsApp.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
Access: You may request a copy of the personal data we hold about you.
Correction: You may request the correction of inaccurate data.
Deletion: You may request the deletion of your data, subject to certain legal limitations.
Withdrawal of Consent: If you have provided consent to the processing of your data, you may withdraw this consent at any time.
To exercise any of these rights, please contact us at [your contact information].
6. Third-Party Links
Our WhatsApp Integration may contain links to third-party websites or services. This Privacy Policy does not apply to such third parties. We encourage you to review the privacy policies of any third-party websites or services before providing any personal information.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with an updated "Effective Date." Your continued use of the WhatsApp Integration after the changes become effective constitutes your acceptance of the revised policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Top Cliff Consultancy
Al Mirqab Al Jadeed Street, Mirqab Mall, Block H, Office 111, Doha, Qatar
+974 70100950
This template provides a general guideline. Ensure that your privacy policy complies with local data protection laws (such as GDPR or CCPA, if applicable) and is reviewed by legal professionals for accuracy.